CONTACT
ALBESA CUTTING TOOLS -
[BIRSAN KNIFE]
Where is your location?
Our factory and store are in Istanbul/Ümraniye.
If you wish, you can contact us during business hours to pick up your orders from our store.
(You can directly access our location information by clicking on our full address in the about us section or on the image on the homepage)
Our only ultimate goal is to try to maintain the quality and trust in our brand in all the products we produce and sell. It is possible to produce a product at a more affordable price and offer it to the customer at a more affordable price. In fact, this is not that difficult. The difficult part is to create quality and maintain this trust. We trust ourselves, our brand and our quality, and we are interested in our value-added investments to protect this every day and subsequently provide better service. We work not for more affordable prices but for our customers who try to get better quality results and can receive better service.
Trust Albesa!
Quality product for quality service!
Our company information:
birsan knife / vkn:16963637382
Trade registry number: 945349
CRS number: 1696363738200015
Our full address: Altınşehir neighborhood, Natoyolu street, Sazlı Street, No:25, Yukarı Dudullu - Ümraniye / ISTANBUL
Company representative: Alperen TUTKAN - 05454874006
For cutting tool manufacturing and supply, you can visit our store and workshop in Ümraniye.
For cancellation and refund requests, you can create a refund from your profile or contact us.
You can visit our store and workshop between 09:00 - 18:00, except Sundays.
[BIRSAN KNIFE]
Are the products your own production?
More than 80% of the products on our website in terms of cutting tools are completely our own production. All products that we have bandrolled with the Albesa brand are our own products.
How many days does it take to manufacture?
Although it varies depending on the size of the special order to be manufactured, our general average is 3-7 business days.
How long does it take to ship products that are in stock?
All of our products in stock, orders placed through our website or other marketplaces are shipped on the same day!
For pre-order etc. products, the maximum shipping time is 3-5 business days.
From the moment you create an order, you will be instantly informed via SMS about your order information and cargo data, allowing you to track your order.
For pre-order etc. products, the maximum shipping time is 3-5 business days.
From the moment you create an order, you will be instantly informed via SMS about your order information and cargo data, allowing you to track your order.
What procedure do you follow if there is a problem with the product, such as breakage, etc. while it is being transported by cargo?
We pack our products with great care to avoid any problems with the cargo. However, in rare cases, there may be a problem with the cargo. Upon the return from our customers, we send a new product to their address on the same day.
For payments made via money order, please send your order number and receipt to: 05454874006!
For payments made via money order, please send your order number and receipt to: 05454874006!
Can I return the product?
The short answer is of course you can return it. However, it is important for us not to extend the period and to be as gentle as possible with the product. It is not possible for us to receive a return after serious damage has been done to the product. As a company, we do not support creating problems in return requests, on the contrary, we strive to provide solutions to our customers and make them happy.
Where is your location?
Our factory and store are in Istanbul/Ümraniye.
If you wish, you can contact us during business hours to pick up your orders from our store.
(You can directly access our location information by clicking on our full address in the about us section or on the image on the homepage)
Our only ultimate goal is to try to maintain the quality and trust in our brand in all the products we produce and sell. It is possible to produce a product at a more affordable price and offer it to the customer at a more affordable price. In fact, this is not that difficult. The difficult part is to create quality and maintain this trust. We trust ourselves, our brand and our quality, and we are interested in our value-added investments to protect this every day and subsequently provide better service. We work not for more affordable prices but for our customers who try to get better quality results and can receive better service.
Trust Albesa!
Quality product for quality service!
Our company information:
birsan knife / vkn:16963637382
Trade registry number: 945349
CRS number: 1696363738200015
Our full address: Altınşehir neighborhood, Natoyolu street, Sazlı Street, No:25, Yukarı Dudullu - Ümraniye / ISTANBUL
Company representative: Alperen TUTKAN - 05454874006
For cutting tool manufacturing and supply, you can visit our store and workshop in Ümraniye.
For cancellation and refund requests, you can create a refund from your profile or contact us.
You can visit our store and workshop between 09:00 - 18:00, except Sundays.